Customer service

Need advice?

Rods have and give a beautiful appearance in your desired space. It is important to always look at the home/room to see how the rod will fit best. Can't figure it out? We are happy to help you. Send us a photo or drawing of the situation where the curtain rods should be placed. Then we can give appropriate advice.


Do you have any questions about our products? You can contact us in multiple ways. Ask your questions via e-mail or a whatsapp message. We can be reached by telephone from Monday to Saturday from 09:00 to 21:00. You can also fill in our contact form. We strive to answer your question/questions within 24 hours.

How are the prices shown?

All our prices are shown including 21% VAT

What are the payment options?

At Chamberline you can pay for your purchase using various payment methods. You can choose from the following options:

PayPal, Sofort Banking, iDEAL, bank transfer, Bankcontact and Giropay and Payment on collection.


You can pay with a PayPal account. When shopping online, PayPal protects your information so you can shop with peace of mind.

Sofort Banking (Klarna)

With Klarna you pay for your purchase now, or within 30 days. With this bank you can pay afterwards and in installments in Dutch and foreign webshops.


This allows you to pay safely and quickly via internet banking with your own bank.

Bank Transfer

After you have confirmed the order you will receive an email confirmation containing our bank details, after transferring we will send the products.

Bank contact (Mister Cash)

For Belgian payments


For German payments

Payment on pickup

With us you can't pin only cash, or we will send you a payment request via text message.

Still have some questions? Questions?

We have tried to explain our payment methods as clear as possible. But you might still have some questions. Off course we would like to help you to get your answers. Feel free to contact us we will gladly help you further.

Where can I go with a complaint?

Of course it is unpleasant if you have a complaint about our products and/or services. We would like to help you further and offer a desired solution.

You can email the complaint to:

We strive to review your complaint as soon as possible and try to resolve the complaint to everyone's satisfaction.

After receiving your complaint you will receive a confirmation from us. We will answer your complaint within 14 days of receiving it, if it needs more time, we will inform you.

If you do not appreciate this, you can always contact the department

mediation of Stichting Webshop Keurmerk to which we are affiliated. They will then