Returns and warranty
How do I return a product?
In alle cases please contact us first via email or phone. You have a period of 14 days for reflection to return the product without reason. This reflection period starts on the moment we’ve received your order. From the moment of you let us know you will return the product you will have 14 days to send the product back to us. The returned products have to be intact. Only unused and undamaged products are eligible for return, unless agreed upon (in case of defects for example). We will wire the purchase amount within 7 business days after receiving the return.
What is the warranty period?
We have full faith in our products. Nevertheless, a manufacturing defect or other defect may occur within one or two years. We cannot prevent this. In these cases, we will provide an appropriate solution. Rest assured, we will do everything in our power to correctly and quickly process your warranty claim.